Return Refund Exchange Policy
AntiGravity Fitness LLC – Return, Exchange, Refund Policy
AntiGravity Hammocks: Return / exchange within 14 days of receipt of the package and only for completely unused products. A 15% restocking fee will apply. Shipping charges for returns and exchanges are at customer’s expense. Email firstname.lastname@example.org with your request for return / exchange / refund within 14 days of receiving your package.
Apparel: Apparel is not eligible for returns.
Teacher Trainings: Trainings are fully refundable up to 21 days prior to the start date of a training. All refunds are subject to a $50 processing fee and must be requested in writing to email@example.com. Trainings within 21 days of start date are not refundable.
Rescheduling Policy: AntiGravity Fitness LLC reserves the right to grant/deny rescheduling of a training in extreme circumstances. However, rescheduling remains at the sole discretion of AntiGravity Fitness LLC and is based on availability. The date of the rescheduled training must be within a year of the initial scheduled training. A rescheduling fee of 20% of the initial training fee will apply and is due at the time the reschedule has been confirmed. Only one rescheduling is possible.
Training Cancellation: In rare circumstances AntiGravity Fitness LLC might cancel a training. AntiGravity Fitness LLC is not responsible for costs incurred for travel arrangements or accommodations related to a teacher training in the event of a cancellation. To request a refund or reschedule email firstname.lastname@example.org